Olymp casino Privacy Policy — How Is Your Data Protected?
Olymp casino places the highest priority on protecting the personal data of players in Bangladesh. We believe your privacy is a fundamental right and that protecting it is our responsibility. From registration through every transaction, your information is always kept safe and confidential. In this policy, we clearly explain what data is collected, how it is used, and how you can maintain control over your information. If you have any questions, you can contact our support team.
Last Updated: January 2025
What data is collected and why?
Personal Identification Information
When you create an account, we collect your name, email address, date of birth, and mobile number. This information is used to verify your identity and keep your account secure. Only individuals of legal age in Bangladesh may register on this platform. We never ask for unnecessary personal information. All information you provide is stored using encrypted methods.
Financial & Transaction Information
Necessary financial information is collected during deposits and withdrawals. Transaction security is ensured for popular payment methods in Bangladesh such as bKash, Nagad, and Rocket. Your card or mobile banking details are never shared with third parties. All financial data is protected by industry-standard SSL encryption. Transaction history is used solely for account management and fraud prevention.
Device & Usage Information
Information about the type of device, operating system, and browser version you use to access olymp casino is collected automatically. This information helps us improve the mobile experience. This data is analyzed to ensure fast loading and smooth mobile navigation for users in Bangladesh. Cookie and session data are used solely to enhance platform functionality. You can manage cookies from your browser settings if you wish.
Security & Verification Information
Login times, IP addresses, and security verification information are stored to ensure account security. If any unusual activity is detected, you will be alerted immediately. Gaming behavior is monitored as part of our responsible gaming policy. KYC verification procedures are followed to prevent fraud and money laundering. All of this information is used solely for security purposes, not for marketing.
How is your data used and stored?
Purpose of Data Use
- Personal information is used for account management and customer service.
- Email or SMS may be used to send relevant promotions and offers to users in Bangladesh — however, you can opt out at any time.
- Gaming data is analyzed to ensure responsible gaming and to identify signs of addiction.
- Data is used to improve the platform's technical performance and enhance the user experience.
- Data is retained to fulfill legal obligations and meet the requirements of regulatory bodies.
Data Retention Period
Data is retained for as long as your account is active and for as long as necessary to meet legal requirements. Even after an account is closed, certain data may need to be kept for a defined period due to specific legal obligations. Once that period expires, the data is permanently deleted. For any questions about how your data is retained, please contact our support team.
Sharing Data with Third Parties
No data is sold or shared with third parties without your consent. Limited information may be shared only with select partners providing payment processing and technical services, and they are also bound by strict confidentiality agreements. In the case of legal orders, sharing data with regulatory authorities may be mandatory. No data is shared with advertisers or marketers.
What are your rights?
Right to Access Data
You have the right to know what information we hold about you. You can request this information at any time from your account or through support.
Right to Correct Data
If any of your stored information is incorrect, you can request a correction. Ensuring accurate information is also important for the security of your account.
Right to Erase Data
You have the right to request deletion of your data within the limits of legal obligations. Unnecessary data is deleted when an account is closed.
Right to Restrict Processing
You can opt out at any time to stop your information being used for marketing communications. You also have the option to customize how we contact you based on your preferences.
Right to Data Portability
You can request an export of your data in an easily readable format. This feature gives you complete control over your data.
Right to Unsubscribe from Notifications
If you do not wish to receive promotional emails or SMS, you can easily unsubscribe via your profile settings or by contacting support.
Policy Changes & Contact
How will I be informed about policy updates?
Olymp casino may update this privacy policy from time to time. If any significant changes are made, you will be notified via email or a platform notification. The date of the change will be noted at the top of the page under the "Last Updated" section. We recommend checking this page periodically. Continued use of the platform after a new policy takes effect will be considered as your acceptance of the updated policy. If you object to any changes, you retain the full right to close your account.
Contact Us
For any questions, complaints, or requests regarding the privacy policy, please contact our support team. We are committed to standing by our Bangladeshi users and ensuring the highest level of service.
Email: [email protected]
We typically respond within 24 hours.